And then there’s getting sick, getting tired, getting distracted, all those things that you would expect.
They are under staffed and they’re just trying to get too much accomplished. Right, sometimes they may just be overworked. They’re trying to get their response to the three PL fast enough so that they don’t move on to someone else. So as far as the mistakes that are being made, there’s a lot of, most of ’em are the way you would think, you know, with human error that you’d have, maybe the people are having to process too many documents. So the whole transportation industry has this issue, you know, but I know we’re talking specifically about the trucking companies today. We have many three PL and global logistics companies, freight forwarders, that you’d be surprised how much is being done manually with those guys, AP invoices, commercial invoices, customs entry. And before I answer that, if I could just say one thing as an aside here, this is not just a trucking company problem. So what mistakes are commonly made and how do we avoid them?
You exponentially increase the opportunity or the likelihood of mistakes. So the minute that you’re doing something manually, you’ve got more than one person involved.
So that whole process, let’s say probably at least 70% of the time in our experience is still done very manually.
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And sometimes these come all over electronically, but most of the time, they actually are still coming over via email with PDF attachments and somebody at the carrier then has to detach those files, manually key that data entry in to their TMS system so that they can then judge and determine whether they can accept the load, whether they want to accept it, then they have to sign it, send it back to the three PL somebody on that side has to take the document and process it into their system. In the majority of cases, carriers receive their load tenders or rate confirmations from three PLs. I was curious, what is the status quo for fleets? When they’re processing load tenders? We alluded to it in the intro, but tell us a little more. I’m glad you’re here to help me challenge the status quo in the trucking industry. Tracy, welcome to The Heavy-Duty Parts Report. He’s the Director of Sales at Deep Cognition, the creators of Load Capture, and Tracy’s been providing software solutions and services to the trucking industry since 2013 to enable transportation and logistics companies to reduce their cost, eliminate errors, streamline their operations, and have greater visibility and ensure that their safety and compliance. And we’re gonna learn about a solution that will make that whole situation a lot more efficient. So what can we do to make that better? We’re gonna challenge the status quo in the trucking industry today. Unfortunately, entering load tenders into TMS or transportation management systems is tedious and inefficient. That is something that we are very concerned with here at The Heavy-Duty Parts Report. Trucking fleets rely on accurate data to run their business as smooth as possible and to lower the total cost of operation. And this is the show where you get expert advice about heavy-duty parts that keeps trucks and trailers on the road longer while lowering cost-per-mile. You are listening to The Heavy-Duty Parts Report. Looking for high-quality fuel injection for heavy-duty applications? Visit /AftermarketĪre you looking to purchase heavy-duty parts and get your commercial vehicle repaired? Get access to one of HDA Truck Pride’s 750 locations across the United States and Canada.
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